Privacy Policy for BalanGo

Preview: These policies become effective when published on the production website.

At BalanGo, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information about you when you use our platform to list or find products, services, jobs, and events.

1. Information We Collect

We collect the following types of information:

Personal Information: When you create an account, we collect personal details such as your name, email address, phone number, and location.
Listing Information: When you list products, services, jobs, or events, we collect information related to those listings such as descriptions, images, prices, and other relevant details.
Usage Information: We collect data about how you use the app, including your interactions with listings, searches, and other activities on the platform.
Payment Information: If you make transactions on BalanGo, we collect payment details, but we do not store your credit card information. Payments are processed securely through third-party payment gateways.

2. How We Use Your Information

We use your information for the following purposes:

To create and manage your account on BalanGo.
To allow you to list and find products, services, jobs, and events on the platform.
To provide customer support and respond to inquiries.
To process payments and manage transactions.
To send you important notifications and updates regarding your account or listings.
To improve and personalize your experience on the platform by analyzing usage patterns and preferences.

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party providers who help us with hosting, payment processing, and customer support.
Other Users: When you interact with other users through messages, transactions, or listings, they may see your public profile and any shared information relevant to the transaction.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect the rights and safety of our users and the platform.

4. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the information we have about you.
Correction: You can correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your account and personal data.
Objection: You can object to certain data processing activities, such as receiving marketing communications.

To exercise any of these rights, please contact us at oz@balango.app.

5. Security

We use reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

BalanGo may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before engaging with them.

7. Children’s Privacy

BalanGo is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the app or by email. Please review the policy periodically for any updates.